DM, Windows, and Infrastructure Support

If you have a long term project, an immediate emergency, or something in between, our team of IT pros and document management consultants can help support your network.  Since we manage and support our current client’s systems through advanced remote monitoring and secure VPN access, we can extend the same tools into your network to help right now and for the long term.  So call or email us if you would like some help right now, ongoing long-term support, or insight into a future project.  Believe it or not, we like to help!  24/7!

OpenText DM and Windows Infrastructure Labs

Have you ever been satisfied with something but knew it could be better?  We are the same way here!  We always are trying to squeeze the most performance, stability, and savings out of our systems.  To that end, we created our own DM test lab to create every possible configuration of DM we could.  Using both Microsoft Virtual Server and HyperVisor and VMWare Infrastructure, we leverage our test servers into multiple configurations of multiple operating systems for both servers and workstations. This allows us to test your configuration to ensure its stability and performance in your network.  There is no better to way to ensure a smooth rollout or upgrade of Hummingbird DM (OpenText eDocs DM) extensions and server.

New Updates – eDocs DM 5.2.1 CU2

Critical Updates From OpenText for eDocs DM – Version CU2

On March 31st OpenText released another critical update for eDocs DM 5.2.1.  We have tested it out and found it to be stable in environemnts with standard and custom code installed.  Below is th efix list from the read me file.  Also, there is a hotfix for this critical update.  Read more about eDocs DM 5.2.1 CU2 Hotfix 1.

Fixed Issues and Known Issues

CU2  Fixed Issues

1. If there are date fields or checkboxes on a profile form, the values you enter will not be saved when saving a document into DM for the first time.

2. Static Text boxes do not show multi-lines nor alignment correctly

3. Unable to scroll on a large form

4. Radio button groups on a profile form are displayed as a black box and cannot be used

5. Font size and Border Styles do not appear correctly on profile forms

6. BMP files are not being displayed on the profile form

7. Custom fields that link to look-up tables, but are not designated with proper look-up data entry fields on the form are not being set as read-only. This affects check box, radio group and edit fields. This would include a field that is automatically populated when another lookup is chosen, similar to the author name being populated as a read-only field when choosing Author on the profile.

Open Text eDOCS DM Version 5.2.1 CU2 Hotfix Release Notes

1. Changing the tab order on the Profile Form from DM Designer gets saved correctly but is not reflected while saving a document to DM

2. Prompt for Forms Box leaves off the last character on a profile form

Documents without Management? – Better Have a Lawyer

72% of law firms control their internal and their client’s documents in paper form or in a simple Windows file share. They are exposing themselves to HUGE risk.

LiveLink BPM Finally Starts Playing Nice with eDocs DM

Open Text has finally begun to integrate its stable of document management enhancement products with its eDocs (Hummingbird) document management products. Specifically, LiveLink BPM (Business Process Management) is now available to make eDocs DM and eDocs RM an even more powerful content management system. Built upon industry standards for data transactions, like SOAP, XML, and JAVA, LiveLink BPM allows users to create customized workflows that fit their specific business needs. A notable feature of LiveLink BPM is the user interface is delivered by a web browser. So, changes and upgrades happen without bothering the end user’s productivity. Other features include:

- eDocs DM Triggers – Start a new workflow by creating, importing, or saving a new document.

- Full User Integration – Control access and responsibilities by department, role, team, or user.

- Ad Hoc Process Creation – When your custom workflows don’t cover a specific need, a user can simply create their own custom workflow on the fly.

We have started installing this product in the Midwest and West Coast. Check back here for updates on how these companies end up utilizing this powerful product.

Paper – The White Collar Criminal

On the Insert tab, the galleries include items that are designed to coordinate with the overall look of your document. You can use these galleries to insert tables, headers, footers, lists, cover pages, and other document building blocks. When you create pictures, charts, or diagrams, they also coordinate with your current document look. You can easily change the formatting of selected text in the document text by choosing a look for the selected text from the Quick Styles gallery on the Home tab. You can also format text directly by using the other controls on the Home tab.